DUNG DANG (DIPLOMATIC ACADEMY OF VIETNAM, MINISTRY OF FOREIGN AFFAIRS)

EVALUATION OF LANGUAGE COURSES THROUGH THE LENS OF QUALITY ASSURANCE: MERITS AND CULPRITS : OTHERS

Evaluation research has been viewed as an indispensable part to guarantee the quality of programs, but to date, little attention is being paid to program evaluation of ESP on a regular basis and to consideration of making relevant changes after the evaluation process at most universities in Vietnam. The paper begins with a description of a Vietnamese university teaching context where program evaluation is conducted. The focus of the paper is to discuss two evaluation groups which include course evaluation and learner assessment. Online survey and interviews are employed in this research. Findings demonstrated that ESP teachers have made concerted effort to tailor and modify teaching contents and diversifying learning tasks after being informed of the course evaluation and learner assessment. Teachers have made relevant changes to better meet students’ demand in terms of teaching contents and assessment. The paper ends with some recommendations for future program evaluation of ESP.

DANG Dung holds his Master's degree from New Zealand. He is a teacher of English and Head of Testing and Quality Assurance at the Diplomatic Academy of Vietnam. He has presented papers at conferences such as ACTA Australia, ThaiTESOL and RELC. His research interests are in EAP and critical thinking.