SUCHADA NIMMANNIT (RANGSIT UNIVERSITY)
SUPATTRA TUCHINDA (Rangsit University)
UBON SANPATCHAYAPONG (Rangsit University)

IMPLEMENTING ASEAN MUTUAL RECOGNITION ARRANGEMENT ON TOURISM PROFESSIONALS IN TRAINING TOURISM PROFESSIONALS IN THAILAND : CROSS-CULTURAL ISSUES

To sustain economic growth in tourism industry in ASEAN Economic Community (AEC), the ASEAN Mutual Recognition Arrangement on Tourism Professionals (MRA on TP), specifying competency standards for six divisions in the tourism industry has been designed. One major challenge for the Thai tourism workforce is English. This session presents the ASEAN MRA on TP- based English Communication for Front Office, a Ministry of Tourism project carried out by Rangsit English Language Institute. The presenters will briefly introduce the MRA on TP and discuss the process and challenges in translating the MRA on TP into competency-based English Communication for Front Office Curriculum.

Suchada Nimmannit is Director of Rangsit English Language Institute where she teaches English for undergraduate and graduate students. Before that, she taught at Chulalongkorn University. She was Thailand TESOL President, and served in TESOL Board of Directors in 2000 and 2003. She was recently honored by TESOL as a leader in ELT.

Supattra Tuchinda is Deputy Director for Academic Affairs at Rangsit English Language Institute (RELI). She trained as both National Trainer and National Assessors under ASEAN MRA on TP, which requires her to deliver competency-based training (CBT) and conduct competency-based assessment (CBA) using ASEAN competency standards.

Ubon Sanpatchayapong served as Thailand TESOL President from 2009 - 2011. In 2014, she was awarded ‘Alumni of the Year’ by AustCham and the Australia Embassy in Bangkok. Currently, she is Deputy Director of Rangsit English Language Institute (RELI). Her interests include TESOL, PLC, outcome-based learning, life-long learning and technology.